Privacy Policy
Effective October 2, 2026
This policy explains what information the Zruyc.am app and website ("Zruyc.am", "we", "us") collect, how we use it and the choices you have. If you have questions, email support@hayastanchat.app.
Information you give us
- Account details. If you sign in with email, we store your email address. If you use Sign in with Apple, we store the anonymous account ID Apple gives us and the name you choose to share. Guests don't give us an email or a name; we assign a random nickname.
- Your display name, which other people in the chat can see.
- Messages and content. Messages, replies, reactions, media and walkie-talkie voice messages you send in the public room, in threads and in private chats.
- Live walkie-talkie audio. When you and the person you're chatting with both have your private chat open, your voice goes through our servers to them while you speak. We pass it on as it arrives and don't record or keep it; each turn is also sent as a regular voice message, which is saved and checked like other messages.
- Profile photo, if you have an account and choose to add one. Other people in the chat can see it.
- Reports you send about other people, including what you write in them.
- Support emails you send us. The app adds your user name, user ID, app version and iOS version to help us look into your request.
Information collected automatically
- Presence: whether you're online, in the room or have the app in the background.
- Push notification token, if you allow notifications, so we can notify you about private messages, chat requests and mentions.
- The language you choose in the app (or your phone's language), so Chat Security can write to you in it.
- Technical information such as your IP address, used briefly to prevent abuse (for example, limiting repeated sign-in attempts), and a session token that keeps you signed in.
- On the web chat, your browser's local storage keeps your session token and chat connection so you stay signed in. Logging out clears them. The web chat doesn't use cookies for tracking.
- Moderation records: warnings, silences, kicks, bans and Chat Security's checks of your messages.
We don't use advertising, we don't sell your information, and we don't track you across other apps or websites.
How we use information
- To run the chat: create your account, deliver your messages and show who's online.
- To keep the room safe: enforce the room rules, review reports and stop spam and abuse.
- To send the notifications you've allowed.
- To answer support requests and keep the service working.
Chat Security and AI
Chat Security is our automated moderator. When you send a message, in the public room or in a private chat, your message, your display name and a few recent messages from the same conversation for context are sent to xAI (the company behind Grok) to check them against the rules and, when you talk to Chat Security in the room, to write a reply. Walkie-talkie voice messages are first turned into text by Cloudflare's speech recognition, and that text is checked the same way. Profile photos are checked by xAI before anyone can see them.
Chat Security can warn you privately, remove messages that seriously break the rules, sign you out, and tell admins about repeated problems. It never replies inside your private chats. It also writes the welcome and notices you see. Our service providers don't use this information for anything other than these checks.
Automated checks can make mistakes. Moderators can review decisions, and you can contact us if you think something was handled wrongly.
Who we share information with
Everything you post in the public room is visible to everyone in it. Private chat messages are visible to you and the person you're chatting with. We also use these service providers to run Zruyc.am, and they process information only on our behalf:
- CometChat, which delivers and stores chat messages.
- Cloudflare, which hosts our servers, database (including profile photos) and this website, relays live walkie-talkie audio, sends sign-in code emails, and transcribes voice messages for Chat Security.
- xAI, for Chat Security's AI moderation of messages and profile photos, and its replies, as described above.
- Apple, for Sign in with Apple and push notifications.
- Google Firebase, for app configuration.
We may also share information if the law requires it, or to protect the safety of our users and the public.
How long we keep information
- Guest accounts are deleted when you log out, or after 3 days without using Zruyc.am.
- Sign-in codes expire after 10 minutes and can only be used once.
- Messages stay in the chat until they're deleted. You can delete your own messages.
- Your profile photo is kept until you remove it or change it; an old photo is deleted as soon as you replace it.
- Account details, reports and moderation records are kept while your account exists, and afterwards only as long as needed to keep the room safe or meet legal obligations.
Your choices
- Edit or delete your own messages, and mute people you don't want to hear from.
- Turn notifications on or off in the app or in iOS Settings.
- Ask us for a copy of your information, to correct it, or to delete your account and its data by emailing support@hayastanchat.app.
Security
We protect your information with encryption in transit, hashed session tokens and sign-in codes, and limited access to our systems. No service is perfectly secure, so please don't share passwords or other sensitive personal information in the chat.
Children
Zruyc.am is not meant for children under 13, and we don't knowingly collect information from them. If you believe a child has given us information, contact us and we'll delete it.
Changes to this policy
We may update this policy. If we make significant changes, we'll let you know in the app or on this page, and update the date above.
Contact
Questions or requests: support@hayastanchat.app.